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A letter from abroad

date:2013-12-23 14:44:06

Minister Wang

Hello!

Installation of equipment idle time, Huo engineer, young and promising, rush to work very hard, worthy of commendation. Now left Chen Ming engineer succeed, get along very well, communicate with Chen Ming, very approachable, Chen Ming operation experience. 15B can adjust the bend section today. It is true to inform you that you are in good condition.
Thank Minister Wang for his warm help with the Vietnam agency.

The more

High loyalty and loyalty

Feng Hai Qiang


The letter on the top is an email from a Vietnamese user, a user's recognition of the quality of the work of the North customer service, the praise of their service attitude, and the mail that brought my thoughts back to the front.

Last summer, the Vietnamese equipment concentrated to the goods, users are urgently required to immediately install and put into production, this period is the peak of domestic shipment installation, the personnel arrangement is very tense. The installation pressure abroad is also very large. Who will arrange it? At home, the personnel filtered several times, and finally determined the military origin of the Huo Teng River, Huo Xiao distinct characteristics: handy, careful, good at installing large-scale equipment. The fastest record of installation in China is repeatedly refreshed by Huo Ting River. According to the user's personnel and agent feedback information, consult with the sales manager and determine the program, for three equipment, to ensure that two contend for three. Xiao Huo accepted the installation of equipment, arrived in Vietnam in August 11, 2012, and was strongly supported by the agent and three users. Through the construction method of cross operation, the installation of 1B50, 1B60 and 1K60 three large equipment was successfully completed in September 4th. This is the speed of the north glass! This is the power of the north glass!

At the end of October, a Vietnamese user had installed conditions after ten months, requiring the staff to be installed in place. Hutin River, which is in the process of obtaining a European visa, has come to Vietnam again before leaving for Europe. With the cooperation of users and agents, the installation of 15B5050 has been completed in ten days. Then Chen Ming, a service engineer, came to Vietnam and began debugging the equipment. Xiao Huo took the cotton shirt from Vietnam home, did not take the rest, and went to Europe, and the first arrival of the colleagues, put into the installation of a large flat - bending equipment.
In the early December of 2013, Xiao Huo, who had executed the installation task for 60 days in the southwest, received a notice to go to Vietnam immediately. After handling his work, he immediately went to Vietnam and worked overtime in Vietnam with the powerful cooperation of the Vietnamese agents and users. It only took four days to complete a 1B50 installation task for the immediate arrival. Chen Ming, the commissioning engineer, has been squeezing out for a few days and has laid a good foundation for the user's overall production.
It is the continuous efforts of those North glass service personnel of the HOTEN River, and the results of their work will be affirmed by the users. The North Glass spirit of "innovation without ending and fighting will win" is flourish in Vietnam.